Karim Hamily, Nicola Santarossa, Robert Simic
Focus and objectives
At the end of the last century in Nairobi lived about 240,000 people in very poor socio-economic conditions and exposed to the contagion of serious infectious diseases.
This situation is not only a metter of third world countries, but is also present in other parts of the world, where people are abbandoned by society. AMREF works since 1999 in the District of Dagoretti in Nairobi.
The approuch of AMREF, is well working in Dagoretti Children Village, which is an essential point for helping the community and should be used as an example for building a better society. They are using participatory methods to change the community and raise awarness: we want to share these participatory methods for the global use through the network as a website.
Our objectives are strongly focused on these points: be navigable, be readable, be essential, be sharable, be educative, be stimulating, be supportive, be easy .
10 questions / 10 answers
1. Context: What is the general context of your service?
Our general context talks about developed Countries which provides all the necessary services for living, but also about people who are abbandoned from society and need rehabilitation, reintegration and resocialisation.
2. Elevator pitch: What are you designing? Who is it for? What does it do for them?
Our website is a platform created to follow and to share informations and activities of the Children Village (Amref In Need Project) which is working in Nairobi with streets kids.
By using Amref approach, our goal is to stimulate and raise awarness of people through their active participation: this is possible through specific guides developed on the field by Amref in the last ten years. This goal does not apply only for Africa, but everywhere people are abbandoned.
3. Users: Who are the likely users? Age group? Educational level? Familiarity with technological devices and systems? Other relevant characteristics? What is their probable attitude towards any new design?
Our website is a platform where the likely users could be people of the western society (medium familiarity with technological devices) or could be also some public institutions (medium-low familiarity with technological devices)
or social workers (medium-high familiarity with technological devices). Mainly a group of people who is interested in raising awarness and wants to be supportive.
4. Other stakeholders: Who are the other stakeholders? How are their interests affected by your solution?
NGOs or pulblic institutions like schools and universities. They could all be affected by this project because there are many possible applications of these participatory methods in western society.
5. Function: What practical actions will your service allow users to do?
We want not only to raise awarness, but also to integrate artistic participatory methods in a unique way so it is easy to use for our target users and eventually makes fun to do.
6. Contexts of use: What hardware will your users probably have? Will you need to design special hardware for your service? In what contexts will they use your service? At home? In the street? In the dark?
Our website can be visited by everyone who is connected to the network. The users can consult teaching material on internet or eventually print it (many languages are avaiable) for using it as a guide during the participatory activities.
7. Mood: What emotional tone do you want your service to communicate to your users?
Playfull and childish but also clear and simple. Educative but not heavy.
8. Implementation: What is the central design challenge posed by this problem? What is the central technical challenge?
The main task is to make people understand the value of these methods, in the attempt of being supportive and sensitive to each other. From a technical point of view, the main task is to create a navigational system which allow people
to navigate easily through the site even if there is a lot of content.
9. Areas of ignorance: What don’t you know? In order to design, what else must you discover – about the user, context, technology, etc?
We need some material made by social workers in order to design a well structured guide which is light and shareable.
10. Criteria for success What are your most important criteria? Assuming that no design perfectly satisfies every criterion, how will you and other people know your final design has satisfied the criteria most important to you?
Our satisfaction is achived if the users are experiencing well our participatory methods to make progress in and for community.
mood & attributes
This is the layout of Home, Children Village and Donate: for each colum there is a slideshow of images (every 7 seconds) and there is also a slideshow on the header of the site, which shows the “3R rule” of Amref for streets kids: rehabilitation, resocialisation and rehabilitation (every 3,5 seconds).
This is the layout of Projects and Artistic Methods: both have a sub navigation divided by topics. In order to contain a lot of content, these pages have a floating sidebar which follow the user during the navigation and allows to move easily through the content and share it. Each page has a slider that can contain pictures and videos.